Depending on how you interact with our website, we may receive the following information:

• Customer Details: Your name, delivery address, phone number, email address, and applicable age confirmation.
• Purchase Details: Information about products selected, quantities, billing information, and delivery requirements.
• Payment References: Payment confirmations, screenshots, transaction references, or related details provided during an order. We do not intentionally retain complete card or bank account numbers.
• Customer Communications: Messages and enquiries shared through WhatsApp, email, telephone, or website contact forms.
• Website Activity: Technical information such as browser type, IP address, visited pages, and referring source may be collected for website operation and analytics.

The information we receive may be used for the following purposes:

• To confirm, process, and fulfil customer orders.
• To provide order confirmations, dispatch information, and delivery-related updates.
• To answer customer questions and assist with service-related requests.
• To maintain and improve our website, products, services, and overall customer experience.
• To communicate relevant promotions, festive offers, and business announcements where permitted and with appropriate consent.
• To meet applicable legal requirements and help identify or prevent suspicious or fraudulent activity.

We do not sell your personal information. Information may be shared only when necessary to provide our services or meet legitimate legal and business requirements.

• Delivery Partners: Relevant customer details, such as name and delivery address, may be provided to logistics or transport partners for order fulfilment.
• Legal Obligations: Information may be disclosed when required by applicable law, a valid court order, or an authorized government authority.
• Business & Customer Protection: Information may be used or disclosed when reasonably necessary to protect our business, customers, property, rights, or safety.

Our website may use cookies and related browser technologies to support essential functions and understand how visitors interact with our online services:

• Session Cookies: Help maintain your browsing session and support shopping cart functionality while you use the website.
• Analytics Technologies: May help us understand visitor activity, popular pages, and general website usage.
• Browser Storage: Certain cart-related information may be retained in your browser to provide a smoother shopping experience.

You can manage or disable cookies through your browser settings. Please note that restricting certain technologies may affect some website features.

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or loss. Our safeguards may include:

• Controlled access to systems and customer information.
• Secure website connections and appropriate data transmission protections.
• Limiting access to customer information to authorized personnel where necessary.

While we take reasonable precautions, no internet-based transmission or electronic storage method can be guaranteed to be completely secure.

Subject to applicable laws and requirements, you may have the following choices regarding your personal information:

• Access: Ask for information about the personal data we may hold about you.
• Correction: Request that inaccurate or incomplete information be updated.
• Deletion: Request removal of personal information where permitted and subject to applicable legal requirements.
• Marketing Preferences: Choose to stop receiving promotional communications where an unsubscribe option is available.

For privacy-related requests or questions, please contact us using the details provided at the end of this page.

Our website may provide links to external services or websites, including social platforms and payment services. These third-party websites operate under their own terms and privacy practices. We recommend reviewing the privacy information provided by any external website before sharing personal information with it.

Our services are intended for individuals who are 18 years of age or older. We do not knowingly request or collect personal information from children under 18. If you believe that a minor has provided personal information through our website, please contact us so that appropriate action can be considered.

We may revise this Privacy Policy when our services, website practices, or applicable legal requirements change. Any revised version will be published on this page along with an updated policy date where appropriate.

We encourage visitors to review this page periodically so they remain informed about how their information is handled.

If you have questions, requests, or concerns regarding this Privacy Policy or the way your information is handled, you can reach us using the contact details below: